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Question and Answer
We have two Dell PCs and a HP PC in our house. They all run Windows 10 and are 2-3 years old. The HP and one of the Dell notebooks have a problem that has caused them to slow down terribly at times. I usually need to restart Windows a couple of times each day. Then the boot-up time takes forever. Windows Defender insists the systems are good. I suspect a nasty virus or malware is the problem. Last week, I did get a message about a corrupted file on the Dell. Can you give me a suggestion to hopefully fix my PCs and return them to top performance?
– David S., Alexandria, VA

This is a common problem. Occasionally you need to repair Windows. And this can be a tricky task. To repair Windows and completely tune-up your system, eSupport recommends a solid PC repair program named Reimage. This easy to use, powerful program will save you the time and risk of actually reinstalling Windows. Reimage's free system health scan will safely diagnose your complete PC for many known and hard to detect problems, like corrupt or missing files, perhaps a hidden virus, malware and even nasty browser injections. Once they find the problem areas, Reimage will automatically repair all of the damage found on your PC with their patented PC repair technology that repairs your Windows OS with a clean database of replacement files. Reimage's award winning technology actually reverses the damage done to your Windows operating system and returns your PC to peak performance.

» Download Reimage

What is the best way to protect my identity and privacy when I am on my PC surfing the Internet?
– Kyle A., Boston, MA

This is the #1 inquiry at eSupport.com. Today, protecting your online identity and privacy is extremely important. The fact is, when you are online, you are being tracked. This is known as "Digital Fingerprinting". Once these trackers have your digital fingerprint, they can actually sell your personal habits, whereabouts and activity to others in order to influence your online experience. These online identity thieves know where your personal information is stored on your PC and they want it. To truly protect your online privacy, we recommend using TrackOFF today. TrackOFF instantly stops on-line privacy thieves from tracking and stealing your personal information by encrypting your "Digital Fingerprint". With TrackOFF, valuable data, such as your family info (age, religion, work and school), personal finances (income, debt, credit, loans, bank accounts) and website history (articles, videos, shopping) cannot be tracked. Try TrackOFF's free on-line scan to see and hide the digital tracks you're leaving behind.

» Download TrackOFF

I'm having a problem with files opening in the correct programs automatically. For example, when I try to open an MPG filer, it asks me which program to use when it should be using Media Player. I went to the file association list and the file type is not listed. What am I doing wrong?
– Henry P., Greensburg, PA

To associate any file with the program that should be able to open it, save the file to a folder on your hard drive. Right click on it, and select Properties. On the General tab under Opens With, click the Change button. If you do not see program listed, click Browse. Navigate to the program file (this will likely be on your C: drive in the Programs folder), and select it to force Windows to associate that file type with that program with a double click.

Driver Tip: Installing Drivers Without A Setup or Install File

We are still asked how to install drivers that do not contain a Setup or Install file. If the file is not a single executable file, then most likely it will be a CAB file or a ZIP file. In those cases, extract the file to a location on your hard drive.

Then:

1. Right-click My Computer.

2. Choose Properties.

3. Choose Device Manager (In Windows 2000, you have to choose the Hardware tab first and then Device Manager). This will display a list of the devices that are on your computer.

4. Right click on the device and click Properties.

5. Choose Driver and click Update Driver.

6. You will be asked to browse for the new driver, locate the folder you placed it in choose the appropriate file.

» Perform a driver scan now!


PC Performance Tip: Make Windows 10 Boot Up Faster

This is a simple tip. First, search for and open “Power options” in the Start Menu. Click “Choose what the power buttons do” on the left side of the window. Click “Change settings that are currently unavailable.” Under “Shutdown settings” make sure “Turn on fast startup” is enabled.

» Perform a PC performance scan now!


BIOS Tip: State After Power Fail

We get asked a lot of questions about what each setting in the BIOS does. Every so often we will review a setting in this space and explain what the setting does. In this issue we are going to discuss the setting State After Power Fail.

The setting State After Power Fail deals with the state of your system after the system loses power. In some systems it may be called Power On After Power Fail. In that case the setting is self explanatory. If you set Power On After Power Fail to YES, then when power resumes the system will power on. If you set it to NO, then the system will remain off when power resumes.

However with State After Power Fail, you will have several options.

The first option is a setting called Stay Off. This setting, when selected, will keep your computer off when the power is restored.

The second option is a setting called Last State. This setting, when selected, will put your system in the state it was in when power was lost.

The third option is a setting called Power On. This setting, when selected, will turn the system on when power is restored. If you have a setting that you would like explained in a future newsletter, please let us know.

» Perform a BIOS scan now!

Tech Tip

Staying Safer on Public Networks

Limit your security exposure by visiting web sites that have S.S.L. enabled. Typically S.S.L. sites have an U.R.L. that starts with https:// and display a padlock icon in the address bar; some browsers show the site’s name in green as well.



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Quote of the Month
"Try not to become a man of success, but rather try to become a man of value."

- Albert Einstein

Sites of the Month

Fun Sites
Cleverbot
This site has artificial intelligence algorithm. When you talk with this intelligence algorithm, you will be amazed by the answers given by this website. You can talk with artificial intelligence algorithm hours without getting bored.

Useful Site
Internet Live Stats
Live Stats shows you a whole bunch of statistics, like the number of websites that exist right now, the number of Google searches run today, and even the number of sites hacked today. It’s weirdly fascinating.

Did You Know?

Women blink twice as much as men. And men get hiccups twice as much as women.


Vocab Test
Draff

The damp remains of malt after brewing often used as an appetizer or supplement in animal rations.


Browser Add-On
LastPass

LastPass remembers all your passwords, so you don't have to.

SmartPhone App
SwiftKey

SwiftKey keyboard is trusted by over 250 million users worldwide. It uses artificial intelligence that enables it to learn and can satisfactorily predict what the user intends to type.

eSupport.com Products


 
DriverAgent
eSupport UndeletePlus
RegistryWizard
BIOSAgentPlus



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