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Question and Answer
I look after 15+ Windows PCs in our office. This can be a challenge because I have a lot to learn. I make sure they all run up-to-date anti- virus. The most common problem or complaint I hear is: my notebook is too slow, my system takes forever to boot-up and my PC locks up for no reason. Is there an easy and safe way to test and then restore these PCs and get them back to their top performance without having to re-install Windows?
– Sandy S. Miami, FL

The problems you mentioned can be caused by a variety issues like missing or corrupt files, a hidden virus or maybe malware. Finding these problems isn't easy. The best tool eSupport.com recommends is ReimagePlus, a PC and Windows repair utility trusted by millions of users since 2007. ReimagePlus has patented scan & repair technology that identifies and removes problems like malware and viruses found on your PC. Next, ReimagePlus will repair and replace any damage that was caused to your system such as corrupt or damaged system files with new healthy files from ReimagePlus' online database made up of millions of updated essential files and components. Finally ReimagePlus will fine tune your system and restore its peak performance, stability & security. Try the ReimagePlus free scan today and see if your PC needs to be tuned.

» Download ReimagePlus

Is there a benefit to updating the AMI BIOS on my older Averatec laptop? This was suggested on a Microsoft forum after I recently updated from Windows 7 to Windows 10 and my system seems to overheat occasionally causing my fan to run constantly. If the answer is yes, how can I determine if a BIOS update is available? I went to AMI and they referred me back to Averatec who is no longer in business?
– Martin G. Toronto, ON

PC makers release BIOS updates for a variety of reasons. Therefore, if an update is available, it may help improve compatibility with newer hardware and operating systems. When it comes to BIOS updating or determining the exact BIOS that is installed on your PC try BIOSAgentPlus. Just go to BIOSAgentPlus and download and run the app and within a minute, BIOSAgentPlus will provide a complete PC overview including a free BIOS report.

» Download BIOSAgentPlus

Why do I always get a message asking me if I want to “force” the system to close an application when I’ve already closed everything?
– Danielle M., Houston, TX

You may have closed all of the applications that you know about but there may still be something running somewhere. Many programs run in the background and you are not aware of it. That message simply means that it is closing very slowly. Windows is ready to proceed with the shutdown but the applications are not. Normally if you wait a minute, they will close. If not, there is usually no harm in forcing a program to close.

Driver Tip: Updating Drivers Manually in Windows 10

Most drivers these days will install automatically with just the click of the mouse. However there are still some drivers that require a manual installation. Here is a step by step guide on how to do that in Windows 10:

1. Open Windows 10 Control Panel by pressing Win+X (Windows key and X key) at the same time and clicking Control Panel.

2. Click View By and Choose Small Icons.

3. Click Device Manager.

4. In Device Manager window, expand categories and locate the device that you wish to update the driver for. Then right-click on the device name and select Update Driver Software.

5. In the pop-up window, you will see two options. Click Browse my computer for driver software.

6. Choose Browse My Computer For Driver Software.

7. Click on Browse to find the location of the downloaded driver file and browse to the location of the driver file. Keep the box marked Include Subfolders checked.

8. Once the location has been selected, click Next.

Windows will locate the file automatically and install it.

» Perform a driver scan now!


Internet Privacy Tip: Keep Your Software Up-to-Date

Keep your operating system and all your software up to date. If you need help updating your software apps try SoftwareUpdater.com.

» Download SoftwareUpdater


BIOS Tip: Tweaking BIOS to Improve Boot Speed

Tweaking your BIOS settings can be a good way to get your system to boot faster. Just a simple change of some of the key settings can make dramatic differences in how fast your system boots up.

Enable the "Quick Boot" Feature: Many newer PC’s have a special BIOS setting, usually called "Quick Boot" or "Quick Power On Self Test" that can be enabled to make the boot take less time. Try enabling this setting; this will cause the BIOS to skip some of the normal test routines that it performs at boot time, speeding up the boot process.

Remove the Boot Delay Setting: Some PC’s have a BIOS setting that you can use to intentionally delay the boot-up of the PC by several seconds. This setting is often called "Boot Delay" or "Power-on Delay". This can be useful when the BIOS is booting too quickly, causing hard disk drives to be booted before they are ready. However, it also slows the boot process down, so make sure that it is only enabled if it is needed.

Disable Floppy Drive Seek: Also called “Boot Up Floppy Seek.” Most PCs have a BIOS setting to disable floppy drive seeking, which is the short access the BIOS makes to the floppy disk just before it boots the system. This seek (unless disabled) is performed regardless of whether the system is being booted from the hard disk or floppy disk. Disabling the seek speeds up the boot process by a couple of seconds. This doesn't really have any negative impact on the system, although if you are having problems with your floppy drive you will probably want to re-enable the seek as this makes troubleshooting some types of problems easier.

» Perform a BIOS scan now!

Tech Tip

Windows 10 Speech Recognition

In Settings, go to Time & Language > Speech > Related settings and click "Speech, inking and typing privacy settings" to enable speech services and typing suggestions. Next, use the Windows Key-H hotkey combination in any text field to pop up a Cortana box that records your voice through your Windows machine's microphone and dictates the speech in your text field.



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Quote of the Month
"Life is like riding a bicycle. To keep your balance, you must keep moving."

- Albert Einstein

Sites of the Month

Fun Sites
Print Friendly
Make any web page Print Friendly & PDF.

Useful Site
Wake Up Dialer
Send yourself a wake-up call for free.

Did You Know?

Earth’s hottest spot goes to El Azizia, Libya, where temperature records from weather stations reveal it hit 136 degrees Fahrenheit (57.8 degrees Celsius) on Sept. 13, 1922.


Vocab Test
Obelus

Sign (÷) indicating division.


Browser Add-On
Wikiwand

Wikiwand transforms Wikipedia's bland, serviceable interface into something with more visual punch.

SmartPhone App
Unified Remote

Turn your smartphone into a universal remote control.

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Software Updater
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