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Question and Answer
Please help me save my laptop. It's a nice Lenovo ThinkPad running Windows 10 with an i5 CPU and 4 GB RAM, but lately it runs so slow at times. It appears to lock up. I'm forced to re-boot which takes several minutes. Knowing something is wrong I've run my anti-virus software, killed start-up apps and removed several browser extensions, all resulting in no help. Lenovo support suggested I reinstall Windows which is too dangerous for me. I really like this laptop. I just want to bring it back to normal. Any help is greatly appreciated.
– Tim D. San Antonio, TX

The fact is Windows can become damaged with everyday use, which can cause a PC to slow down and lose performance. Occasionally it's important to repair Windows and give it some TLC. Take five minutes and try Windows Repair Tool. Trusted by 25 million users since 2008 Windows Repair Tool will find and safely repair Windows problems like corrupt files, viruses, malware and other "PC junk". Windows Repair Tool will scan and diagnose your complete system. Next, the repair tool will safely fix and restore your laptop without requiring a Windows reinstall. The Windows Repair Tool has patented repair and restore technology that automatically replaces critical system files that have been damaged. Think of it as a Windows tune up without performing a risky Windows reinstall. Windows Repair Tool will restore your PC in just a few clicks and get you back to peak performance. Best of all Windows Repair Tool is free to try.

» Download Windows Repair Tool

We cut the cord and got rid of cable TV and mostly stream on Netflix, YouTube and Hulu. How can I record and download a show or movie on my PC and watch it when and where I want, especially when I don't have Internet access?
– Pat M. Del Ray, FL

This is a common question these days. People want to download a movie and watch it later, perhaps on a plane or someplace without Internet.
Or maybe they want to create a video library. We tested several and recommend Replay Video Capture from Applian. Replay Video Capture
software is the best way to make production quality video recordings from hard-to-record sources. Replay Video Capture software is the only
screen capture application of its kind that allows you to screen capture videos using Background Mode.

» Try Replay Video Capture

I’ve been trying to use USB headphones with my computer. But when I plug them in, I still get music out of the speakers. How come?
– Richard J., Sacramento, CA

Windows realizes that the USB headphones are attached. However the program that is playing the music does not. It’s still using the audio channel that was set up before you attached the headset. Close the program and restart it. If that doesn’t work, check you programs audio settings to make sure the USB headphones are selected. If the program doesn’t have those settings, go to your Control Panel, under "Sound" and click Manage Audio Devices. Click the Playback tab and select USB headphones. Click the Set Default button then click OK.

Driver Tip: Check Your Driver Versions

If you are having issues with your computer it’s often necessary to check the versions of drivers that you have installed on your system, especially when the problem is with display drivers, which always seem to have the most issues.

There’s a command line utility that comes bundled with Windows that gives you similar output. It’s called driverquery.

Running the command with no parameters will give you the default output.

To get detailed output you can use the /v parameter: driverquery /v

Or, to output in list or csv format instead of the default table format, you can use the /FO switch:

Driverquery /FO [list, table, .csv]

You can check out the full list of parameters to use with the command here.

» Perform a driver scan now!


Internet Privacy Tip: Secure Encryption for Your Personal Videos

If you have personal files or videos on your PC, it's a must to keep them protected.

Video Padlock is the most convenient and free way to securely lock video files on your PC.

» Try Video Padlock


BIOS Tip – When is it Time to Update My BIOS?

We get a lot of people who ask, "How do I know when I should upgrade my BIOS?" It could be different for everyone, but usually there are some tell-tale signs. If you're experiencing strange behavior such as blue screens, your system restarting, or you're looking for more functionality such as the ability to add a larger hard drive to your system, then a BIOS update is definitely something you will need to consider.

Motherboard makers are constantly enhancing the BIOS firmware and the end result can be significantly improved performance, less buggy behavior, additional functionality, improved overclocking performance, and much more.

» Perform a BIOS scan now!

Tech Tip

Turn on Night Light

The Night Light feature in Windows 10 removes all the blue light from your screen helping your eyes adjust at night.

To enable Night Light, go to Settings -> System -> Display, and turn on the toggle next to Night Light.



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Quote of the Month
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently."

- Warren Buffett

Sites of the Month

Fun Sites
Screenshot Guru
Take beautiful, high-resolution screen captures of any website or tweet.

Useful Site
Jotti
Scan any suspicious file or email attachment for viruses.

Did You Know?

Did you know when lightning strikes it can reach up to 30,000 degrees Celsius (54,000 degrees Fahrenheit)?


Vocab Test
Dreamt

A succession of images, thoughts, or emotions passing through the mind during sleep.
Sidenote: dreamt is the only word that ends in mt.



Browser Add-On
BuzzSumo

BuzzSumo is a must if you are interested in how popular a certain website is, or you have a website of your own that you would like to promote.

SmartPhone App
CityMapper

Citymapper is the ultimate transit app, making cities easier to use.

eSupport.com Products


 
Software Updater
eSupport UndeletePlus
RegistryWizard
BIOSAgentPlus



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