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Question and Answer
After spending the weekend shopping for a new laptop, I'm realizing my $900 budget isn't going to get me more in the way of CPU, RAM and graphics compared to my two year old Lenovo ThinkPad. I'm looking for a new PC out of frustration, because my ThinkPad has become noticeably slower and I'm getting plagued by error messages like my Chrome browser is not responding. My techie friend suggested I reinstall Windows 10, but that's too risky. Any suggestions on how I can repair my Lenovo and speed it up without re-installing Windows?
– Paul M. Providence, RI

Most computers slow down over time with use. The key to keeping your PC fast and stable is Windows maintenance. Sounds easy, right? Actually it is. eSupport highly recommends Windows Repair Tool to find and repair many Windows problems like corrupt or missing files, viruses, malware and junk that kill PC performance. Windows Repair Tool will safely diagnose your complete system and deliver a complete system report. Then within minutes this mighty Windows tool will safely repair and restore your system without requiring a Windows reinstall. The Windows Repair Tool has patented Windows repair and restore technology that replaces critical system files that have been damaged. Picture a complete Windows tune up without performing a risky Windows reinstall. Windows Repair Tool will repair and optimize your PC safely and get you back to peak performance. Best of all Windows Repair Tool is free to try.

» Download Windows Repair Tool

When it comes to Internet and PC security, I am over-the-top cautious. I use my laptop for work and home, so I have a lot of sensitive data on it. I keep all my apps updated including anti-virus and my device drivers. I recently learned of a hardware vulnerability referred to as Spectre and Meltdown. It's defined as a class of Intel and AMD CPU architecture vulnerabilities. The article mentioned some machines can be fixed or mitigated by an update to the BIOS and to check for available BIOS updates. I have a Phoenix BIOS on a no name laptop. How can I check to see if a BIOS update is available for my PC?
– Sam Z. San Francisco, CA

BIOS updates are released periodically by PC makers for several reasons. Some, but not all include a fix for the Spectre and Meltdown vulnerabilities. Most updates are for system stability. A free tool for identifying your PC's BIOS brand, date, version and update status is BIOSAgentPlus. Visit BIOSAgentPlus and run their app. It's quick, simple and safe. BIOSAgentPlus will provide a system overview including a free BIOS report.

» Download BIOSAgentPlus

Lately I’ve been noticing that my laptop has been overheating and I need to take a break from using it. Are there any programs out there that can monitor my system temperature and alert me when it gets too high?
– Jim P., Reno, NV

Yes Jim, we do know of a program that can do what you are looking for. Core Temp gives you temperature readings for your CPU, and can also alert you when the system processor works in too hot of an environment as well as take protective action when user-defined thresholds are reached. Core Temp wastes no time and shows temperature values as well as details on the processing unit the moment it is launched. Temperature offsets can be applied for all the cores or individually, for each of them. Overheat protection is reliable if you want to avoid frying up your CPU as it can display you of high temperatures and trigger actions such as putting the system to sleep or shutting it down.

You can download Core Temp for free here:

» Download Core Temp

Driver Tip: Common Fixes for Driver Problems

If you are having problems with drivers after you have installed them, here are some common fixes that will solve most of your driver problems.

Restarting Your Computer – After installing a driver be sure to restart your computer. Many drivers will not work properly until the system is restarted.

Reinstall the Driver - If you are facing hardware issues, one of the first steps you should take is to reinstall the hardware driver. In many cases this will solve your problem. When you do this, Windows automatically detects and installs the hardware, like new. To do this, go to "Device Manager" on your Windows machine and select "Confirm Device Removal". Then reinstall the driver and reboot the system.

Rolling Back a Driver - This is a very easy process and there is nothing unsafe about it. To roll back a device driver means to revert to the old version. Windows will use the previous version of your driver. In your Device Manager, right click on the device and choose Properties. Click on the Driver tab, and then click Rollback Driver.

Use DriverAgent – A driver update service such as Driver Agent allows you to scan your PC for missing drivers. If you’re missing drivers are found, you can then download the drivers and receive unlimited driver updates for your system. This is a great option, especially if you are having problems locating the drivers on your own.

» Perform a driver scan now!


Internet Privacy Tip: Practice Safe Clicking

Practice Safe Clicking. Always be careful when clicking on attachments or links in email. If it’s unexpected or suspicious, don’t click on it. Double check the URL of the website the link takes you to. Cyber criminals will often take advantage of spelling mistakes to direct you to a harmful domain.


BIOS Tip – Start Your PC at a Certain Time Every Day

Have you ever wanted your computer to be up and running and waiting for you when you get to your desk? In your BIOS setting you will find a section called POWER OPTIONS or POWER MANAGEMENT. In that section of some BIOS, you will find an option called POWER ON BY ALARM. This feature can be used to turn on your computer at a set time every day. For example, if you are someone who arrives in your office every day by 9:00 am, you can set your computer to turn on at 8:55 am using this feature. Just set that time in the POWER ON BY ALARM option. Once set, your computer will start up at that time every day. Your system will be ready and waiting for you when you arrive at your desk.

» Perform a BIOS scan now!

Tech Tip

Pause Windows Updates

Microsoft has finally listened to Windows 10 users and added much more control over how updates are triggered with the May 2019 Update. All Windows 10 users will now be able to pause updates. Microsoft is allowing users to choose when to install the latest major version. Windows 10 users will be able to simply stay on an existing version and continue to receive monthly security updates, avoiding the latest feature update.



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Quote of the Month
"It always seems impossible until it’s done."

- Nelson Mandela

Sites of the Month

Fun Sites
Unsplash
The best place to download images absolutely free.

Useful Site
WolframAlpha
Quickly gets answers directly without searching.

Did You Know?

There was a third Apple founder. Ronald Wayne sold his 10% stake for $800 in 1976.


Vocab Test
Xenophobia

A fear of foreigners or strangers.


Browser Add-On
Grammarly

This word nerd automatically scans anything you type into a browser text field, be it an email window or online form.

SmartPhone App
Dinggo

The app allows you to select which streaming services you’re a part of, then pick a genre or two of TV shows or movies that you might be into.

eSupport.com Products


 
Software Updater
eSupport UndeletePlus
RegistryWizard
BIOSAgentPlus



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