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What a waste of time! I spent nearly two hours online yesterday with a HP Sr. Technician hoping to uncover why my two year old HP Pavilion laptop is now so slow and randomly hangs. Up until a week ago it's been a great laptop. A real work horse. Maybe because I'm using it twice as much working at home due to #staysafeathome. Well, the HP tech was good and patient with me. She confirmed I was free of threats like malware and viruses. Next, she ran some diagnostics and made sure I am running clean apps and limited the start-up apps. After two plus hours she determined the issue was that Windows 10 was damaged, saying it is most likely corrupted files, or apps that weren't fully uninstalled and recommended a full Windows restore. Her suggestion was to reinstall Windows 10, but warned that it's not easy and I could lose my files, photos and important docs. I can't risk that. Can you offer a suggestion on how I can fix my laptop and actually restore Windows without a complete OS reinstall? 
– Piper R. Cincinnati, OH

Windows reinstall can be difficult and most people stay away from doing so due to the risks. The better and much safer option that we've tested and recommend to repair and restore Windows is Windows Repair Tool Since 2009 more than 50 million people have trusted Windows Repair Tool to find and repair every Windows problem ranging from missing or corrupt files, viruses, malware and other nasty junk that damage system's performance. Here's what to do. It's simple. First download Windows Repair Tool and allow it to safely diagnose your system and provide a complete system report. Next, this power tool will safely repair and actually restore Windows without requiring a reinstall. The Windows Repair Tool has patented Windows repair and restore technology that replaces critical system files that have been damaged with fresh files. Think of it as a total PC and Windows tune up without performing a risky Windows reinstall. Windows Repair Tool will repair and optimize your PC safely and return it to peak performance. Best of all Windows Repair Tool is a free app to use. Let us know how you make out.

I'm the office admin at a Chicago law firm in. All of our unwanted electronic files are deleted from our servers. I recently used UndeletePlus to recover several accidentally deleted files. Then I realized anyone can recover these files. How can we permanently delete and destroy files so they can never be undeleted or recovered by anyone including hackers?
– Michelle O. Chicago, IL

Most deleted files can be recovered quite easily. With today's online security worries it's important to make sure files are destroyed or shredded. The best app to shred and permanently destroy files that we tested is Easy File Shredder. This powerful app acts just like a paper shredder only for digital files – it deletes them in such a way that they can’t be recovered or restored. Easy File Shredde uses advanced data deletion algorithms approved by the U.S. military and other government organizations, which guarantees complete security. With Easy File Shredde you can securely delete files and folders, erase already deleted files by clean-wiping free disk space, and scan your computer for files that can be recovered. Take a minute and see for yourself. Run the Easy File Shredde scan and you be surprised at what you find out.

» Try Easy File Shredder

Driver Tip: Resolving Driver Issues 

Whether you have recently installed a device or it came pre-installed, you will definitely have problems if the right driver isn’t installed, or has become corrupted. Here are some of the things you can try to resolve a driver related issue:

Restart the computer – Before you do anything, try a simple restart of the computer. Sometimes the computer freezes or gets overwhelmed, and restarting the machine may resolve the problem. Bear in mind that most operating systems require that the computer be restarted after a new installation; otherwise the connected device will not work properly.

Disconnect and reconnect the device – Especially if the device is connected via a USB (universal serial bus) port, disconnect it and then plug it in to a different USB port. This will allow the operating system to automatically resolve problems related to minor resource conflicts. If all goes well, the OS will detect the device (assuming it is plug-and-play) and install the correct drivers.

» Get a FREE DRIVER Report!


PC Security Tip: Outdated Software is a Security Threat

According to security experts, installing updates for Windows and your software applications is critically important for PC and online security purposes.

Turn on Automatic Updates in Windows

Use web browsers such as Chrome and Edge that receive frequent, automatic security updates.

Use
eSupport.com's Software Updater - It's 100% FREE to identify and update software on your PC.

» Download Software Updater


BIOS Tip – Tweaking BIOS to Improve Boot Speed

Tweaking your BIOS settings can be a good way to get your system to boot faster. Just a simple change of some of the key settings can make dramatic differences in how fast your system boots up.


Enable the "Quick Boot" Feature: Many newer PC’s have a special BIOS setting, usually called "Quick Boot" or "Quick Power On Self Test" that can be enabled to make the boot take less time. Try enabling this setting; this will cause the BIOS to skip some of the normal test routines that it performs at boot time, speeding up the boot process.

Remove the Boot Delay Setting: Some PC’s have a BIOS setting that you can use to intentionally delay the boot-up of the PC by several seconds. This setting is often called "Boot Delay" or "Power-on Delay". This can be useful when the BIOS is booting too quickly, causing hard disk drives to be booted before they are ready. However, it also slows the boot process down, so make sure that it is only enabled if it is needed.

Disable Floppy Drive Seek: Also called “Boot Up Floppy Seek.” Most PCs have a BIOS setting to disable floppy drive seeking, which is the short access the BIOS makes to the floppy disk just before it boots the system. This seek (unless disabled) is performed regardless of whether the system is being booted from the hard disk or floppy disk. Disabling the seek speeds up the boot process by a couple of seconds. This doesn't really have any negative impact on the system, although if you are having problems with your floppy drive you will probably want to re-enable the seek as this makes troubleshooting some types of problems easier.

» Get a FREE BIOS & Hardware Report

Tech Tip

Quickly Access the Windows Power User Menu

Get quick access to Windows Power User Menu by pressing the Windows key + X.



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Quote of the Month
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- Aristotle

Sites of the Month

Fun Sites
faxZERO
Send faxes for free to anywhere in the U.S. and Canada

Useful Site
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Boxoh can track the status of any shipment package on Google Maps.

Did You Know?

North Korea and Cuba are the only places you can't buy Coca-Cola.


Vocab Test
XERTZ

The act of gulping something down in haste.


Browser Add-On
Panic Button

Hide all your tabs at once with one single button and restore them later.

SmartPhone App
CamScanner

This cool app uses your phone’s camera to scan documents.

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