eSupport.com View Newsletter Archive Support
Monthly Newsletter Dateline
eSupport.com Products

Question and Answer
Q: Ouch! My trusty HP Pavilion 15t laptop crashed. Now I need some help tuning it up and restoring it back to normal. HP tech support helped me and suggested I totally wipe my system and reload Win 10 or restore windows and repair any corrupt files that may be the cause or fix a nasty virus that McAfee is missing. My options are to reinstall Windows or use a tool to repair and restore Windows. I prefer not to reinstall because that can be complicated. Any suggestions or tips on how to diagnose and restore my PC? 
– Tish H., Dallas, TX

A: The good news is that it's easy to restore your laptop. To fix your HP, we recommend Windows Repair Tool to diagnose and repair Windows problems such as corrupt or missing files and hidden viruses or malware. Trusted by 40 million plus users since 2009 Windows Repair Tool will safely scan your laptop and diagnose your complete PC and deliver the findings with a full system report. Next, this free repair tool will actually fix and restore your laptop PC without requiring a risky Windows reinstall. The secret behind the Windows Repair Tool is their patented repair and restore technology that automatically replaces critical system files that have been damaged. Look at this super tool as a complete Windows tune up without performing a Windows reinstall. Windows Repair Tool will restore your PC in just a few clicks and return your PC to peak performance. Best of all Windows Repair Tool can be used for free. Let us know how you make out. 

 
Q: I enjoy streaming sports as well as movies and TV shows on Netflix, Amazon Prime Video and Disney+. But I don't always have Internet access. Is there a simple way to capture and record my favorite movies and TV shows on my computer and watch them later without Internet access? I regularly stream and watch on Netflix, Amazon Prime Video as well as some live sporting events.
– Danni D., Marco Island, 

A: The #1 app that we recommend to capture and record super high quality (up to 100 FPS) videos is a great program called Replay Video Capture from the company Applian. It's been around for 20 years with millions of users. Replay Video Capture software is the best way to create production quality video recordings from challenging sources like Netflix and Amazon. Applian's Replay Video Capture software is the only true screen capture technology of its kind that allows you to screen capture video using a great Background Mode feature. Plus you can try it free!

» Try Replay Video Capture

Driver Tip: Common Fixes for Tricky Driver Problems

If you are having problems with drivers after you have installed them, here are some common fixes that will solve most of your driver problems

Restart the computer After installing a driver be sure to restart your computer. Many drivers will not work properly until the system is restarted.  

Reinstall the Driver – If you are facing hardware issues, one of the first steps you should take is to reinstall the hardware driver. In many cases this will solve your problem. When you do this, Windows automatically detects and installs the hardware, like new. To do this, go to "Device Manager" on your Windows machine and select "Confirm Device Removal". Then reinstall the driver and reboot the system.

Rolling Back a Driver – This is a very easy process and there is nothing unsafe about it. To roll back a device driver means to revert to the old version. Windows will use the previous version of your driver. In your Device Manager, right click on the device and choose Properties. Click on the Driver tab, and then

» Get a Complete DRIVER Report!


PC Security Tip: Permanently Delete Personal Files

90% of users have personal and private documents on their PC. Think tax returns, bank statements, photos and videos. Do you really want someone sniffing around your PC and seeing your personal and private stuff? Oh, you deleted these files? Think again. They are still on your PC and can be seen within minutes. Take 5 minutes and try Easy File Shredder. Simply download Easy File Shredder and safely and quickly shred these files forever. 

» Try Easy File Shredder Today

BIOS Tip – Is Updating Your BIOS Still Necessary?

One question we get asked a lot is "Is it still necessary to upgrade my BIOS in this day and age?" The answer is most definitely YES!


First, for those of you who do not know, let's go over what a BIOS actually is. The BIOS, which stands for Basic Input/Output System, is primarily responsible for initializing your systems hardware directly after powering up and begins the process of starting your operating system. The BIOS contains the codes your system requires to control the keyboard, display screen, disk drives, serial and USB communications, and other miscellaneous functions.

If your BIOS is out of date, your motherboard will not be able to utilize all of its features to their full potential, if even able to use them at all. An out of date BIOS will cause your computer to run inefficiently and eventually may cause the computer to fail to run some devices at all. Updating your BIOS will increase your computer's speed and compatibility with newer hardware. All the hardware attached to the motherboard, such as the RAM, processor, video card and disk drives, can be configured to a greater or lesser degree through the BIOS. Memory timings, processor speed and overclocking, hard disk detection and booting are all properties controlled by the motherboard's BIOS.

If you have an older computer, and want to upgrade to a newer, larger hard drive or to a newer operating system such as Windows 10, then upgrading your BIOS is definitely a good idea. This will ensure that your computer is up to date and ready for the improvements you are planning.

» Perform a BIOS scan now!

Tech Tip

Analyze the storage space on your PC

Windows 10 now has a neat built-in tool to analyze your PC's storage. Type “storage” in the taskbar search box, choose the Storage setting, and you can see exactly what types of files (like music or video) are taking up your hard drive space.Need to free up space?

» Try Easy Duplicate Finder



Follow Us
Twitter Google+ Facebook

Quote of the Month
"Loyalty to country ALWAYS. Loyalty to government, when it deserves it."

- Mark Twain

Sites of the Month

Fun Sites
Sporcle
Amazing Brain Games

Useful Site
Astronomy Picture of the Day
Stunning photographs of space

Did You Know?

The month of August has the highest percentage of births.


Vocab Test
ULOTRICHOUS

Ulotrichous refers to people with curly hair.


Browser Add-On
Piggy

Automatic Coupons & Cash Back

SmartPhone App
Castbox

Podcasting platform Castbox combines a clean and navigable interface, a good selection of podcasts, and powerful podcast audio searching to deliver an excellent mobile podcatcher.

eSupport.com Products


 
Software Updater
eSupport UndeletePlus
RegistryWizard
BIOSAgentPlus



©2020 eSupport.com. All Rights Reserved. | eSupport.com, Inc. | 8540 Dayton Avenue Fort Myers, FL 33907
Technical Support: support@esupport.com | Customer Service & Orders: support@esupport.com