eSupport.com View Newsletter Archive Support
Monthly Newsletter Dateline
eSupport.com Products

Question and Answer
Q: After my daughter's smart phone crashed last week, I was forced to go to the repair store for desperate help. The problem turned out to be that she had more than 2700 photos and videos eating up her memory. At a quick glance it was determined she had many duplicates and similar photos. I'm looking for the best way to clean up her phone and find all of the duplicate photos from a phone these days. Any suggestions for such a process or tool? Thank you in advance.
– P. Long Dallas, TX

A: This is a common issue. Many users don't realize how many duplicate or similar photos they have on their phone until it's too late. We recommend Duplicate Photo Cleaner. Whether you have a PC, Mac, iPhone or Android, this amazing tool from Webminds is the only app for managing duplicate and similar photos you'll ever need. The latest version of Duplicate Photo Cleaner now works with your iPhone or Android phone. Just connect your phone to your PC and you're ready to instantly find and remove duplicates that eat up your valuable memory and cause performance issues. It looks for similarities in your images and easily finds duplicate photos. Duplicate Photo Cleaner also detects photos of the same subject, resized pictures, and edited images. You can try it for free too.

 
Q: Last week I purchased a new HP Pavilion laptop and I love it. However, sometimes I'm forced to continue using my four year old Dell notebook in order to access some of my needed files, programs and favorite stuff. I attempted to manually move some things to my new HP and learned it isn't easy. It's actually quite difficult. Is there an easy and safe way to transfer my old data, programs and settings to my new HP?
– Patty G., Boston, MA

A: We get this question quite often during the holiday season with people buying new PCs. The best tool we tested to safely and seamlessly move your files, folders, programs and even settings from one PC to another is FastMove. This app has a great reputation and support team and has been around for years. Whether you're transferring data between computers sharing the same OS version, moving files and settings from a Windows 7 to a Windows 10 PC, or migrating from a 32-bit to a 64-bit system, FastMove is the best app for the job.free!

» Try FastMove Now

Driver Tip: Why You Should Always Keep Drivers Up To Date

Drivers are simply a piece of software that allows higher level computer programs like Windows to interact with a hardware device. In other words, a driver allows Windows to recognize and work with the hardware in your computer. Windows itself incorporates some basic drivers for things like mice and keyboards but most drivers are created by the manufacturer of the specific hardware device.

Drivers are required for integral devices like graphics cards, sound cards, wireless adapters and network (wired/LAN) adapters but are also needed for external hardware like printers, webcams and scanners.

Updating a driver is often a useful first step in troubleshooting any hardware related issue in Windows. Also, driver updates are often released to fix an issue with how Windows works with a piece of hardware or to enable new features for it. Therefore, even if your hardware appears to be working fine now, we normally recommend updating drivers as a preemptive measure. This helps ensure that you don’t have issues in the future, especially if the date of your existing driver is already more than a year old.

» Check your drivers now!


PC Security Tip: Make Sure Your Software is Up-To-Date

According to security experts, installing updates for Windows and your software applications is critically important for PC and online security purposes.

- Turn on Automatic Updates in Windows

- Use web browsers such as Chrome and Edge that receive frequent, automatic security updates.

Use eSupport.com's
Software Updater - It's 100% FREE to identify and update software on your PC

» Download Software Updater

BIOS Tip – How to Set a BIOS or UEFI Password

A Windows, Linux, or Mac password just prevents people from logging into your operating system. It doesn’t prevent people from booting other operating systems, wiping your drive, or using a live CD to access your files.

Your computer’s BIOS or UEFI firmware offers the ability to set lower-level passwords. These passwords allow you to restrict people from booting the computer, booting from removable devices, and changing BIOS or UEFI settings without your permission.

bring up the BIOS settings screen. This key varies from computer to computer, but is often F2, Delete, Esc, F1, or F10. If you need help, look at your computer’s documentation or Google its model number and “BIOS key” for more information. (If you built your own computer, look for your motherboard model’s BIOS key.)

In the BIOS settings screen, locate the password option, configure your password settings however you like, and enter a password. You may be able to set different passwords — for example, one password that allows the computer to boot and one that controls access to BIOS settings.

You’ll also want to visit the Boot Order section and ensure the boot order is locked down so people can’t boot from removable devices without your permission.

On post-Windows 8 computers, you’ll have to enter the UEFI firmware settings screen through Windows 8′s boot options. Your computer’s UEFI settings screen will hopefully provide you with a password option that works similarly to a BIOS password.


» Perform a BIOS scan now!

Tech Tip

Shred Your Personal Files

Take two minutes and think of all of your personal files on your PC. Is that a good idea? Of course not. Permanently DELETE your personal files with Easy File Shredder.

» Try Easy File Shredder



Follow Us
Twitter Google+ Facebook

Quote of the Month
"Some people don't like change, but you need to embrace change if the alternative is disaster."

- Elon Musk

Sites of the Month

Fun Sites
VSauce
Vsauce is one of the few websites on the internet which makes learning fun and interesting.

Useful Site
Instructables
Instructables provides instructions to help you build just about anything you can imagine.

Did You Know?

The Ethiopian calendar is seven years behind the rest of the world.


Vocab Test
Bumfuzzle

This is a simple term that refers to being confused, perplexed, or flustered or to cause confusion.


Browser Add-On
Fox Clocks

Get a fully customizable world clock in your browser's status bar

SmartPhone App
Wondery

Wondery is a podcast app, but rather than just serving up the same podcasts as every other app it has exclusive content.

eSupport.com Products


 
Software Updater
eSupport UndeletePlus
RegistryWizard
BIOSAgentPlus



©2020 eSupport.com. All Rights Reserved. | eSupport.com, Inc. | 8540 Dayton Avenue Fort Myers, FL 33907
Technical Support: support@esupport.com | Customer Service & Orders: support@esupport.com