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Question and Answer
Q: PDF headache! I am at a large law firm office where we work with PDF documents everyday. In many cases there's a requirement to modify a PDF or convert a PDF to a Word doc. Can you suggest a good tool that we can use to easily make and save these changes?
– Gabby L. Dallas, TX

A: Check out PDFPro 2. This powerful yet easy to use app is the complete solution to manage and edit your PDF documents. PDFPro 2 has everything you need to create, convert, edit, merge and protect your PDFs. Create perfectly sized documents that are readable on any device and use encryption to protect your property when needed. Your PDFs are now as easily editable as Word documents!

 
Q: My college roommate and I don't have cable in our dorm. We only use streaming services like Netflix. What's the best way to record and download a show or movie on my PC and watch it when and where I want, especially when if we don't have Internet access?
– Chris P. Carmel, CA

A: Cutting the cord is becoming more popular. People want to download a video such as a movie or show and watch it later, perhaps when traveling or someplace without Internet. Many want to create a nice video library. We tested several video recording apps and highly recommend Replay Video Capture. from Applian. Replay Video Capture software is the best way to make production quality video recordings from hard-to-record sources. Replay Video Capture software is the only screen capture application of its kind that allows you to screen capture videos using Background Mode.

» Try Replay Video Capture!

Driver Tip: Why You Should Always Keep Drivers Up To Date

Drivers are simply a piece of software that allows higher level computer programs like Windows to interact with a hardware device. In other words, a driver allows Windows to recognize and work with the hardware in your computer. Windows itself incorporates some basic drivers for things like mice and keyboards but most drivers are created by the manufacturer of the specific hardware device.

Drivers are required for integral devices like graphics cards, sound cards, wireless adapters and network (wired/LAN) adapters but are also needed for external hardware like printers, webcams and scanners.

Updating a driver is often a useful first step in troubleshooting any hardware related issue in Windows. Also, driver updates are often released to fix an issue with how Windows works with a piece of hardware or to enable new features for it. Therefore, even if your hardware appears to be working fine now, we normally recommend updating drivers as a preemptive measure. This helps ensure that you don’t have issues in the future, especially if the date of your existing driver is already more than a year old.

» Run a Driver Scan Today


PC Security Tip: Disable Location Tracking

Windows 10 tracks your location and it is useful in certain situations such as locating the nearest restaurants and updates about the local weather. If you are concerned with security you can prevent Windows 10 from tracking your location..

Go to “Location” section in the privacy settings. Disable the location service option.



BIOS Tip – Will A BIOS Update Fix That?

A question we get quite often is “Can a new BIOS fix my problem?” The answer depends on what the problem is. There are certain things that a BIOS update will not fix. The following are a couple of examples.

Increasing Amount of RAM or Updating the CPU – This one is a little tricky. Here’s why… While, in most cases, you may need a BIOS update to help with your RAM and CPU support, it isn’t the only factor. The chipset on the motherboard must also support the amount of RAM and the speed of the CPU that you want to upgrade to. For example, if you want to upgrade to 4GB of RAM, and the system chipset only supports 2GB, then a BIOS update isn’t going to make a difference. However if the system chipset supports 4GB and your system will only see 2GB, THEN a BIOS update is necessary. With the CPU, the system chipset must support the speed that you are upgrading to If not, then the BIOS doesn’t matter.

USB Boot Capability – USB Boot Capability is another function that is dependent on the chipset. The system chipset must support this function in order for the BIOS to enable it.

» Get a FREE BIOS scan Today!

Tech Tip

Slow Internet? Don't blame your ISP.

Look inside your PC. One of the leading causes of slow download and upload speeds is due to legacy network settings. We suggest trying NetOptimizer . This powerful yet simple tool uses advanced techniques to speed up and optimize Internet connection on your PC. With NetOptimizer you’ll be able to optimize your Internet settings allowing you to recognize your highest Internet speed.

» More Info on NetOptimizer



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Quote of the Month
"If you ain't cheating, you ain't trying."

- Chett Winslow

Sites of the Month

Fun Sites
MapCrunch
Go on an adventure without leaving your home — because you can't! This site plops you down in a random location on the globe, and all that's left to do is explore.

Useful Site
The Wayback Machine
Check out how your favorite websites looked before they got all ~sleek~. Type in a URL, choose a date, and the Wayback Machine will show you a screenshot of the site from that particular day in history.

Did You Know?

The Earth has been around for four to five billion years, and the fascinating thing is that humans have only been around for between 0.1 – 0.2% of the time that Earth has existed!


Vocab Test
Arete

A sharp mountain ridge.


Browser Add-On
Black Menu for Google

Black Menu for Google gives you quick access to your favorite Google services with a convenient drop-down menu that lets you use Search, Google+, Translate, and many others without leaving the page you’re on. Click on menu items to get a small windowed preview or click on the open in new button on the right to open them in a new tab

SmartPhone App
Life360

This is an ideal application, for families and more precisely parents. With this app, you can keep tabs on registered family members. It’s a good way for parents to track their children. The app also has a chat functionality to allow easy communication between family members.

eSupport.com Products


 
Software Updater
eSupport UndeletePlus
RegistryWizard
BIOSAgentPlus



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